Can I order ahead for Thanksgiving?

Yes, for to-go packages only. Orders are open now. Pre-orders close Thursday, November 19, 1 week before Thanksgiving. Time slots go fast, so order early. Order online

What is Thanksgiving pre-order?

On the Thanksgiving Pre-Order page, you can order a hot-to-go meal for Thanksgiving Day.

What can I order?

Most popular: We offer dinner packs for 4. Each pack is 4 containers of food: 1 container of carved turkey or ham, 1 container of turkey stuffing, and 2 containers of sides you choose. Each container is enough for 4 to share. Plus 4 slices of pumpkin pie and 4 bread rolls with butter. Stuffing is already included, so you don't need to pick it as a side, but you can if you want extra.

We also offer other items a la carte. You can order a whole turkey uncarved as well (price coming soon).

Can I order a single plate?

No. We offer only the items on the page. No substitutions or alterations.

Can I order only one side?

We have a minimum of $168 to make a pre-order, the same as one dinner pack. You can order any combination of items to get to that amount before taxes.

How does order pick-up work?

There is no line for pre-orders. When you order, you pick a 15-minute pick-up time between 9 a.m. and 3 p.m. on Thanksgiving Day. We allot a max of 6 orders every 15 minutes. We will call out those orders at the pick-up door. Please be at the door during your time window. If you are not there, you will have to wait until we have time to get to your order.

Where is the pick-up door?

The pick-up door is the last door at the back of the building on Geary Blvd. Pre-order pick-up is separate from the to-go window line, so you don't need to wait in that line.

Will you text or email me when my order is ready?

No. We do not send texts, emails, or any other notification. Your order will be ready during your time window, not before. Please do not come early. Just be at the door during your time slot.

So there is no line?

Right, there is no line. You are placing an order with a time window of 15 minutes. Your order will be ready in that window of time. There should be only 6 of you max waiting for an order at the door. We get those orders out, then begin to get the next 6 orders ready.

Can I pick up my order outside the available time?

No. If you come outside your slotted time window, we will first do the orders in that window, and then move on to the next time window.

What if I am late to pick up my order?

Come directly to the pick-up door and ask about your order. It should be ready to go, but we will first handle the orders for the current time window. You may have to wait.

But what if I am 1 minute late or early?

The staff working the door will do the best they can to get you your order. Please be patient, they will be reasonable.

What do I need to pick up the order?

Please have the name the order was placed in and the order number. Check that your order is complete before you leave the door.

Can I add to my order when I pick up my order?

No, sorry. The pick-up door only has prepaid orders. They do not take payments or have access to any extra items.

Can I exchange, substitute, or modify my order?

Before Wednesday, email me at turkey@tommysjoynt.com. Starting Wednesday 11/25, no. All orders are as is and final. We are working very hard to prep the orders and get them out fast. That means no last-minute changes.

Can I get a refund?

No. All sales are final. There are no refunds, including for orders that are not picked up. Please make sure your order is complete when you pick it up.

Can I pick up on Wednesday?

No. There are no pre-orders or pre-order pick-ups on Wednesday. If you want dinners on Wednesday, please come through our regular line.

Can I call in an order or get delivery on Wednesday?

No. We never take orders by phone, and we do not do any delivery on Wednesday, including Uber or any other app. Wednesday orders are in person only, through our regular line.